Privacy Policy

Information We Collect We collect the following information when you use our hormone therapy services: name, email address, phone number, health questionnaire responses, hormone lab results, and payment information. This data is necessary to evaluate your eligibility for bioidentical hormone therapy, prescribe treatment, and manage your ongoing care.

How We Use Your Information Your information is used to: provide bioidentical hormone replacement therapy (BHRT) services, communicate with you about your treatment plan and lab results, process payments and manage your subscription, and comply with federal and state healthcare regulations.

HIPAA Compliance We are fully HIPAA compliant. Your protected health information (PHI) — including hormone levels, symptoms, and treatment details — is safeguarded in accordance with the Health Insurance Portability and Accountability Act.

Data Security We employ industry-standard security measures including end-to-end encryption, secure cloud servers, role-based access controls, and regular security audits to protect your personal and health information.

Your Rights You have the right to: access your personal and health data, request corrections to inaccurate information, request deletion of your data (subject to legal retention requirements), and opt out of marketing communications at any time.

Contact For privacy-related inquiries, please contact our Privacy Officer at privacy@vitalityclinical.com.